Terms & Conditions
1. Introduction
This Website is operated by Anesi Restaurant & Trillafinity Productions.
The service is designed exclusively for parents/legal guardians of students attending TLC Private School.
The Website allows parents to pre-order weekly meals for their children, which Anesi Restaurant prepares and delivers to the School.
By using this Website, you confirm that you are:
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A parent or legal guardian of a TLC Private School student
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Authorized to make food orders on their behalf
2. Use of the Website
You agree to use the Website for lawful purposes only.
You must not:
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Submit false information,
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Interfere with the Website’s security or functionality,
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Use the Website to place orders for individuals not enrolled at TLC Private School.
We reserve the right to refuse access or cancel orders if misuse is detected.
3. Ordering & Delivery
3.1 Pre-Order Requirements
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All meals must be pre-ordered through the Website within the designated ordering window.
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Late orders may not be accepted.
3.2 Meal Delivery
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Meals are prepared by Anesi Restaurant and delivered directly to TLC Private School on the scheduled day.
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Once meals are delivered to the School, Anesi’s responsibility is considered fulfilled.
4. Pricing & Payment
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All prices are displayed in EUR (€) and include applicable taxes unless stated otherwise.
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Payment must be completed online at the time of ordering.
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Orders are only processed once payment is confirmed.
We reserve the right to update prices at any time without prior notice.
5. Cancellations & Refunds
5.1 Cancellations
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Cancellations may be requested up to 24 hours before the scheduled meal delivery.
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Cancellation requests made after this period may not be eligible for refunds.
5.2 Refunds
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Refunds may be issued only if:
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A cancellation is made within the allowed time frame,
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Anesi is unable to provide the meal due to operational circumstances.
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Approved refunds are processed to the original payment method.
6. Accuracy of Information
While we strive to keep all information accurate and up to date, meal descriptions, ingredients, or availability may change.
Anesi Restaurant reserves the right to modify menu items at any time based on availability or operational needs.
7. Privacy & Data Protection
By using this Website, you agree to the collection and processing of personal information necessary for:
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User account creation,
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Order processing,
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Delivery coordination with TLC Private School.
We do not share personal information with third parties except where required to fulfill your order or comply with legal obligations.
For full details, please refer to our Privacy Policy.
8. Liability
Anesi Restaurant is not liable for:
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Food handling or distribution after meals are delivered to TLC Private School,
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Incorrect or incomplete information provided by parents,
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Allergic reactions resulting from undisclosed allergies,
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Interruption of Website access due to technical issues.
Our total liability in relation to any order shall not exceed the value of that order.
9. Intellectual Property
All Website content—including text, graphics, logos, menus, and images—is the property of Anesi Restaurant and may not be copied, reproduced, or distributed without permission.
10. Modifications to Terms
Anesi Restaurant reserves the right to update or modify these Terms & Conditions at any time.
Changes take effect immediately when posted on the Website.
Continued use of the Website indicates acceptance of any updated terms.